Terms and Conditions

• Legal Name: LiveAssist
• DBA: LiveAssist
• Address: 5900 Balcones Dr Ste 12955, Austin, TX 78731, United States
• Contact Email: info@liveassist.io

LiveAssist provides AI-powered chatbot software for business websites. The service is a tool only. It does not provide professional, legal, medical, or financial advice.

Chatbot responses are generated automatically and are not guaranteed to be accurate, complete, or up to date.

By providing your phone number and submitting a LiveAssist contact form, you consent to receive SMS/MMS messages from LiveAssist about your inquiry, including demo, sales, and support follow-up. Message frequency may vary. Message and data rates may apply.

Consent to receive SMS/MMS messages is not a condition of purchase. You may opt out of further messaging at any time by replying STOP. You may request more information by replying HELP or contacting info@liveassist.io.

• The service is intended for business users only.
• Accounts may be created by business owners, authorized employees, or administrators.
• One account may be used by multiple team members within the same business.
• You are responsible for all activity under your account.

• LiveAssist offers a 14-day free trial.
• No payment details are required to start the trial.
• The trial does not automatically convert to a paid subscription.

• LiveAssist offers monthly and yearly subscription plans.
• Payments are processed through Stripe.
• Subscription fees are charged in advance.
• Payments are non-refundable once a billing cycle has started.
• Prices may change with prior notice.

You agree not to use the service for:

• Illegal or unlawful activities
• Abusive, harmful, or deceptive behavior
• Collecting sensitive personal data without proper rights
• Scraping, reverse engineering, or copying the service
• Reselling or sublicensing the service without permission

LiveAssist may suspend or terminate accounts that violate these rules.

• Customers retain ownership of all chat content and data.
• You grant LiveAssist a limited license to process content only to operate and improve the service.
• LiveAssist does not claim ownership of customer data.

The service uses artificial intelligence technology. Outputs may contain errors or unexpected results. You are responsible for reviewing and validating chatbot responses before relying on them.

• LiveAssist may suspend or terminate access for misuse, violation of these Terms, or non-payment.
• Customers may cancel subscriptions at any time.
• Upon termination, access to the service will end.

• LiveAssist is provided on an "as-is" and "as-available" basis.
• LiveAssist is not responsible for indirect, incidental, or business losses.
• Total liability is limited to the amount paid by the customer in the previous 12 months.

You agree to defend and hold LiveAssist harmless from claims arising from misuse of the service or violation of these Terms.

These Terms are governed by the laws of the State of Texas, United States.

LiveAssist may update these Terms from time to time. Updated Terms will be posted on the website with a new effective date.

Use of the LiveAssist service means you accept and agree to these Terms and Conditions.